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Home/Knowledge Base/CRM/New Quotation

New Quotation

May 1, 2025

Purpose:
The Quotation is a formal offer made to a client detailing the pricing, terms, and services or goods you propose to deliver.
It precedes any invoice or delivery and is typically sent after an inquiry/request from the client.

1. Client & Project Information

  • Client Name (Mandatory):
    • Select the client to whom the quotation is addressed.
    • Option to +New if the client is not already in the system.
  • Project Name (Optional):
    • If linked to a specific project, select it.
  • Attention (Mandatory):
    • Person who should receive/attend to the quotation (example: Ms. Carisa).
  • MCST, Postcode, Block/Street/Area, Floor/Unit:
    • Basic address details for the service or delivery location.
    • Auto-fill options available.

2. Quotation Details

  • Quotation Date (Mandatory):
    • Date when the quotation is created.
  • Expiry Date (Mandatory):
    • Last date until which the quotation is valid (helps avoid indefinite validity).
  • Subject (Mandatory):
    • Brief heading describing the quotation (e.g., “Quotation for provision of security services”).
  • Body Text:
    • A paragraph area where you explain the offer or provide additional context (editable with formatting options).

3. Quotation Items

  • Manpower/Security, etc. (Item Category):
    • Choose the category (e.g., manpower, Adhoc- security, technology, etc.).
  • Unit Type:
    • E.g., “Day,” “Hour,” “Piece,” depending on how your service/product is measured.
  • Item Description:
    • Description of the specific service or product offered.
  • Qty & Unit Rate:
    • Enter quantity and price per unit.
  • Subtotal, GST % and Total Amount:
    • Automatically calculated based on item entries.
    • GST is adjustable (example shown is 9%).
  • Add Item/Add Discount:
    • Add multiple services/products and apply discounts if needed.

4. Terms & Conditions

  • Terms & Conditions Field:
    • Input specific conditions (e.g., payment terms, warranty, delivery schedules).
    • Default text can be preloaded or customized per quotation.
    • You can highlight key contacts (e.g., CEO’s phone number).

5. Attachments

  • Add Adhoc Attachment:
    • Attach documents like brochures, technical specs, or company profiles to support the quotation.

6. Create or Cancel

  • Create:
    • Save and finalize the quotation; typically becomes a PDF or system record to send to the client.
  • Cancel:
    • Abort the process if you don’t wish to save the entry.

📋 Summary Workflow:

  1. Fill client and project details.
  2. Set quotation and expiry dates.
  3. Enter itemized list with prices.
  4. Add terms & conditions.
  5. Attach any supporting files.
  6. Click Create to finalize and share with client.

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