Create Ticket
  • Home
  • Web Portal
  • Mobile App
  • Guardhouse
  • Home
  • Web Portal
  • Mobile App
  • Guardhouse
Home/Knowledge Base/Billings/Credit note

Credit note

May 1, 2025

Credit Note Workflow Explanation:

  • Select Client and Project
    • Client Name: Choose the client (example shown: AAA1).
    • Project Name: Select the relevant project linked to the client (example shown: ssss).
  • Enter Credit Note Details
    • Credit Note Month: Choose the month to which the credit note relates (example: May 2025).
    • Invoice No: Select or enter the original invoice number against which this credit note is being issued (example: INV2024/476).
  • Set Credit Note Date and Subject
    • Credit Note Date: Pick the date when the credit note is created (example: 28/04/2025).
    • Subject: Provide a clear subject for the credit note (example given: Credit note on the below items for the month of April).
  • Add Credit Note Items
    • Under Credit Note Items section:
      • Description: Provide a detailed description of the item/service for which the credit is being given.
      • Amount: Enter the credited amount for that line item.
    • You can add multiple line items by clicking the + Add Line Item button.
    • Each line item can also be deleted using the red trash bin icon.
  • Automatic Calculation of Amounts
    • Sub Total: Automatically sums up the total amount before GST.
    • GST: Select applicable GST rate from the dropdown (example shown: 9%).
    • Total Amount: Automatically calculates the final amount after adding GST to the subtotal.
  • Final Actions
    • Once all fields are filled in:
    • Click Submit to save the Credit Note.
    • Click Cancel if you want to discard or reset the credit note entry.

Summary of Workflow:

Select Client & Project → Enter Credit Note Details → Add Items & Amounts → System Calculates Total → Submit or Cancel

Purpose of Credit Note Module:

  • Helps correct overbilling or cancel invoice amounts.
  • Maintains proper records linked to original invoices.
  • Ensures transparent adjustment between clients and internal accounting.

Was this helpful?

Yes  No
Related Articles
  • New invoice
  • All invoices
  • Payments
  • Debit note

Didn't find your answer? Contact Us

Billings
  • Credit note
  • Debit note
  • Payments
  • All invoices
  • New invoice
All Categories
  • Accounting
  • Analytics
  • Attendance
  • Billings
  • Clients
  • cPanel
  • CRM
  • Database
  • Employees
  • Loan
  • Operations
  • Optimization
  • Payroll
  • Premium Account
  • Private Support
  • Project
  • Recruitment
  • Roster
  • Troubleshooting