All Incident

The “All Incident” section provides a centralized view of all reported incidents within the system. This interface is designed for easy tracking, reviewing, and managing incident reports.

Main Features Displayed

Each incident listed includes the following details:

1. Report Date Time – When the report was created.
2. Incident Date Time – When the actual incident occurred.
3. ID – Unique identifier of the incident.
4. Type – Category of the incident.
5. Site – Location where the incident happened.
6. Severity – Level of impact or seriousness.
7. Status – Current progress (e.g., Open, In Progress, Resolved).
8. View – Option to see incident details.
9. Action Menu – Tools for managing the incident.

Workflow & Functionality

• Viewing Incident Details
  • Click the “Detail” button to view the full report of the incident.
  • This includes description, media attachments (if any), timeline, actions taken, and any follow-up notes.

• Using the Action Menu
  • Click the “Action Menu” to access several functions:
    • Edit – Update or correct incident information.
    • Mail – Send the incident report via email.
    • Download – Export the report as a file (e.g., PDF).
    • Print – Print a hard copy of the report.
    • Send Message – Directly send a message related to the incident (e.g., to staff or relevant stakeholders).

Purpose

This module helps security teams, administrators, and stakeholders to:

• Monitor incident trends.
• Ensure timely resolution.
• Maintain compliance and documentation.
• Facilitate communication and reporting.