Splus One App – Privacy Policy

Mobile Application — Security Operations Management Platform

Effective Date: March 2026

1. About Us

Splus One operates a security operations management platform serving real estate, security agency services, and security technology solutions in Singapore.

Our application is accessible at https://help.splus.one/.

We comply with Singapore’s Personal Data Protection Act 2012 (PDPA).

2. Scope and Application of This Policy

• Security personnel using the application
• Supervisors and operations managers
• Facility managers and site owners
• Individuals whose personal data is processed through the platform

3. Personal Data We Collect

3.1 Identity and Account Information

• Full name and employee ID
• Login credentials
• Profile photographs
• Role and designation
• Employer details

3.2 Workforce and Scheduling Data

• Shift schedules
• Patrol assignments
• Task completion data
• Working hours

3.3 Location

• GPS location during Attendance
• Check-in and check-out records

3.4 Attendance and Operational Records

• Digital attendance logs
• Inspection records
• Visitor entry logs

3.5 Incident Reports and Media

• Photos and video evidence
• Incident descriptions
• Supporting documents

3.6 Digital Signatures and Audit Data

• Digital signatures
• Audit trail logs

3.7 HR and Payroll Data

• Working hours and overtime
• Payroll reference information
• CPF related data where applicable

3.8 Device and Technical Data

• Device identifiers
• Operating system and app version
• IP address
• Crash logs

4. Purposes for Which We Use Personal Data

5. Legal Basis for Processing Personal Data

5.1 Consent

Users provide consent when registering for the platform.

5.2 Performance of a Contract

Personal data may be processed to deliver services.

5.3 Compliance with Legal Obligations

Data may be processed to comply with employment and regulatory laws.

5.4 Legitimate Business Interests

Used to maintain system security and prevent fraud.

6. Disclosure of Personal Data

• Client organisations
• HR and payroll providers
• Cloud infrastructure providers
• Regulatory authorities
• Professional advisers

7. Cross-Border Transfer of Personal Data

Where data is transferred outside Singapore we ensure equivalent protection standards under the PDPA.

8. Retention of Personal Data

9. Data Protection Measures

• TLS/SSL encryption
• Encrypted credentials
• Role-based access control
• Multi-factor authentication
• Security audits

10. Data Breach Notification

We maintain a data breach response plan and will notify regulators and affected individuals where required under the PDPA.

11. Your Rights Under the PDPA

11.1 Right of Access

You may request access to personal data we hold about you.

11.2 Right of Correction

You may request correction of inaccurate data.

11.3 Right to Withdraw Consent

You may withdraw consent where processing is based on consent.

11.4 Right to Data Portability

Where applicable you may request data in a structured format.

11.5 Right to Lodge a Complaint

You may file complaints with the PDPC.

11.6 Limitations

Certain requests may be declined where required by law.

12. Employment Context and HR Data

Employment related data may be processed on behalf of employers using the platform for workforce management and compliance purposes.

13. Cookies and Mobile Application Tracking

• Session authentication tokens
• Local application storage
• Crash diagnostics

No advertising trackers are used.

14. Data Protection Officer

Data Protection Officer — Splus One
Website: https://help.splus.one/
Email: dpo@splus.one

15. Children’s Personal Data

The platform is not intended for individuals under 18 years of age.

16. Amendments to This Privacy Policy

We may update this policy from time to time and notify users of significant changes.

17. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of the Republic of Singapore.

18. Glossary of Key Terms